Report: Refugees Stay at Firms Longer, Improve Company Culture

May 29, 2018. This article discusses FPI’s new report, “Refugees as Employees: Good Retention, Strong Recruitment,” that examined the experience of employers who hire refugees through qualitative interviews with employers in Upstate New York, rural Nebraska, Phoenix, Arizona and Atlanta, Georgia, as well as quantitative data. The article discusses the report’s findings with included higher retention rates among refugee workers, an improved work culture for all employees, and an expanded labor force. The article goes on to discuss the higher retention rates of refugee employees in industries that have high turnover rates overall, which include the hotel industry and meatpacking.

“What is the experience of businesses that hire refugees?”

That’s the question that researchers at the Fiscal Policy Institute set out to answer in a new report released Tuesday. They interviewed employers, refugees, agency staff and others in four areas in the U.S. that are major areas of refugee resettlement: upstate New York, Atlanta and nearby counties, eastern and central Nebraska and Phoenix. In New York, they studied Albany, Buffalo and Syracuse.

They found that retention rates among refugee employees tended to be higher, hiring refugees helped companies expand their labor pool and refugee workers improved a firm’s culture.

“Turnover is a significant cost for employers,” said David Kallick, deputy director and director of immigration research. Any investments required to help refugees adjust to a company were “more than offset” by the benefits, he added.

Here is the link to the Times Union.

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